Low Code Development approach for Virtual Assistants

Zunder Lekshmanan, CTO of OpenTurf, has enviable experience in building technology solutions for organisations cutting across industries. In his current capacity, Zunder is helping clients by offering them technology solutions for transforming their businesses. His primary responsibility involves fast tracking the conversion of ideas into real-world products in a most cost-effective manner.

Low-code platforms can significantly speed up the creation of virtual assistants thanks to their intuitive visual interface and pre-built, out-of-the-box solutions.

Low-code development is the talk of the town. It is a new-age approach to software development that allows users to build applications and processes without knowledge of the coding process or programming language. Thanks to its simplified and user-friendly perspective, the low-code development approach is quickly rising on the popularity ladder across businesses and industries. 

With the help of low-code development – all users with or without technical skills – can easily build software to meet a variety of their business needs. Especially for creating virtual assistants for tasks such as scheduling appointments, answering calls, and managing email accounts, the low-coding approach is particularly useful.  The intuitive and user-friendly visual interface of low-code offers drag-and-drop functionality to users that help them develop desired applications in different functional domains for delivering enriched customer experiences. No wonder, the simplicity and time-saving capabilities of the low-code approach have made it a favourite development tool for organizations cutting across the business spectrum. 

Creating Low-code Platform 

Building a low-code platform for virtual assistants is not a mean task. It requires a deep understanding of the systems, processes, and mechanisms besides having a knack for developing integration capabilities. Specifically, we can divide the process of creating low-code platforms into the following three fundamental steps: 

1) Building Visual Interface: The first requirement to create a low-code platform is to build a dynamic and intuitive visual interface that will help users quickly develop applications and processes. The inclusion of a graphical editor not only facilitates the quick development process but also makes sure that the entire process turns out to be absolutely intuitive and user-friendly. It is also recommended to include pre-built, out-of-the-box solutions in the interface package that can be quickly used with the help of drag-and-drop functionality. Remember, a highly intuitive visual interface is at the heart of a low-code approach and will primarily determine the favour your platform finds with your client base.   

2) Develop Integration Capabilities: While the visual interface is critical in the quick development of new applications, equally important is the capability of the platform to integrate with existing systems in a seamless manner. Leading low-code development platforms such as one from the OpenTurf comes equipped with a range of data connectors that offer superior integration capabilities. These connectors are purpose-built to handle various data structures, their storage points, and retrieval processes in a fully automated manner, thereby allowing the newly built solutions to easily integrate with other existing Cloud, SaaS, or on-premise applications of clientele. Ideally, low-code platforms must strive for simplified data exchange so that solutions cutting across functional domains can be integrated and automated in a quick and real-time manner. Further, OpenTurf’s platform offers the added capability of cross-platform deployment which further boosts the integration capabilities of its low code platform. 

3) Design Application Manager: The application manager refers to a set of tools and technologies that manage the entire life cycle of applications developed with the help of a low-code platform. Fundamentally, the process of application development goes through the phases of building, testing, analyzing, and debugging. An optimum low-code platform must come equipped with an application manager to continuously track and monitor the entire cycle of application development and its integration into the existing system. OpenTurf offers a range of services such as testing automation, monitoring, and API documentation which makes the company a leading name in the development of low-code development platforms. 

By equipping organisations with a swift development process, low cost, and better control, low-code platforms are proving an asset of strategic importance for the companies. These platforms help organisations innovate fast and build customized applications for meeting specific demands. No wonder, Gartner predict the segment to reach $21.2 billion by 2023 with more than 50% of enterprises projected to use the low-code process for their applications development. 

Source: CXO Outlook