In many organisations today, AI copilots are becoming common. They draft emails, summarise documents, answer questions, and even suggest next steps. On the surface, it looks like work should be moving faster. Yet when you look closely at day-to-day operations, very little has actually changed. Tasks still wait for approvals....
From Chatbots to Workforce Automation: The Rise of Enterprise AI Agents
For years, AI in the enterprise was mostly about chatbots. They could answer questions, guide users through a workflow, but that was it. In 2025, the story finally changes. We’re entering an era where AI agents don’t just talk, they take action. They operate like digital teammates who can triage...