The innumerable advantages of conversational AI in chatbots

 Kaustubh Kashyap in Voices, Tech, TOI Kaustubh Kashyap Chief Growth Officer (CGO), OpenTurf Technologies Conversational AI (CAI) has revolutionised how businesses interact with their customers. Companies include Conversational AI into their omnichannel experiences—often in their messaging applications—whether they are utilising text-based or speech-based chatbots to increase sales and improve customer support. On one...

5 Natural Language Processing Trends to Watch in 2022

By Sriram Jeyabharathi, Co-Founder; Chief Product and Operating Officer, OpenTurf Technologies IntroductionUnderstanding Natural Language is hard and despite recent advances in technology, it’s still not easy to build systems around Natural Language Processing (NLP). Contrary to what enthusiasts like to believe, NLP systems are far away from reaching the maturity...