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Tag: chatbots

The Role of AI in Customer Service: Chatbots and Virtual Assistants

By KaustubhIn Articles, TechnologyPosted February 10, 2025

Artificial Intelligence (AI) has become a transformative force in every industry, and one domain where its impact is especially noticeable is customer service. AI-powered chatbots and virtual assistants are not just enhancing how businesses interact with customers — they are revamping the entire customer service experience. However, despite their growing adoption, many...

Tags: #automation, chatbots, customer service, OpenTurf
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